Protect Yourself: Avoiding Phone Scams During Open Enrollment
Jason Avery

Understanding Common Phone Scams During Open Enrollment

As September approaches, so does the open enrollment period for health insurance and Medicare. This time of the year invites not only a variety of health plan options but, unfortunately, a surge in phone scams targeting beneficiaries. Scammers often prey on the confusion that can accompany open enrollment, posing as legitimate insurance providers to steal your personal information.

Common Types of Phone Scams

One prevalent phone scam involves callers pretending to be Medicare agents, claiming you need to join a prescription drug plan or modify your current coverage. They often ask for personal information such as your Social Security number or banking details. Another common scam involves callers offering "free" medical supplies. They might claim that you qualify for a health device or treatment, but they'll need your Medicare information to process the order.

How to Protect Yourself

To safeguard yourself during open enrollment, it’s crucial to implement several protection strategies. Firstly, remember that Medicare will never call you unsolicited to ask for personal information without your prior permission. If you receive an unexpected call asking for personal details, hang up immediately. Verify the caller’s identity by contacting Medicare directly at 1-800-MEDICARE.

Secondly, be wary of high-pressure tactics. Scammers often pressure individuals into making quick decisions. Take your time to evaluate any offers and consult with a trusted advisor or family member if needed. Furthermore, never give out personal information over the phone unless you initiated the call and can verify the recipient's legitimacy.

Stay Informed and Secure

Staying informed about the latest scams can prevent you from becoming a victim. Sign up for scam alerts from the Federal Trade Commission (FTC) to stay updated. Additionally, using call-blocking technology or apps can help filter unwanted calls and reduce potential scam attempts.


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